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+ 29 othersHotel
The Sultan Hotel & Residence Jakarta
Tanah Abang, Central Jakarta
This accommodation is clean, safe, and CHSE certified by the Ministry of Tourism and Creative Economy.
Reviews
Tiket
4.3
Good
From 388 reviews
Tripadvisor
From 1.004 reviews
The most helpful reviews
Popular Facilities
InDOnesia CARE
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Location
Jalan Gatot Subroto, Jakarta, Indonesia
Enjoy special discounts & other benefits! Log in or register now.
About Accommodation
Check-in & check-out time
Check-in time:
14:00-14:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation
Policy
Description
FAQ
What is the address of The Sultan Hotel & Residence Jakarta?
The Sultan Hotel & Residence Jakarta is located at Jalan Gatot Subroto, Jakarta, Indonesia
What are the standard check-in & check-out times of The Sultan Hotel & Residence Jakarta?
The standard check-in time at The Sultan Hotel & Residence Jakarta is starting from 14:00-14:00 and the latest check-out time is at 12:00
What are the facilities available in The Sultan Hotel & Residence Jakarta?
Facilities available in the hotel are (some may require extra charges):
- InDOnesia CARE
- tiket CLEAN
- Swimming Pool
- Wifi
- Parking
Does The Sultan Hotel & Residence Jakarta have a swimming pool?
Yes, The Sultan Hotel & Residence Jakarta does have a swimming pool.
Faciliies
Popular Facilities
InDOnesia CARE
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Wheelchair Access
Children Facility
Sports, Spa & Recreations
•
Barbecue grill(s)
•
Fitness facilities
•
Outdoor pool
•
Cycling / mountain biking
•
Full-service spa
•
Basketball
•
Snack bar/deli
•
Fitness
•
Free shopping center shuttle
•
Tennis
•
Garden
•
Health club
Pets
•
No pets allowed
•
Pets allowed
Kids Facilities
•
Baby cot
•
Babysitting or childcare
•
Children playground
•
Children playground
•
Babysitting or childcare (free)
Reviews
4.3
Good
From 388 reviews
Cleanliness
4.2
Facilities
4.2
Location
4.6
Service
4.2
Value for money
4.1
Couple
44
Family
230
Solo
90
Group
24
Vacation
263
Business
69
Medical
4
Others
52
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Most helpful
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All
Muhammad Nuryasin
18 Mar 2020 - Family
5.0/5
Meskipun termasuk hotel lama tapi nyaman, bersih dan letaknya strategis, pelayanannya jg ramah. Kolam renangnya juga bagus. Senang nginap di sini, hanya liftnya aja yg kelihatan klo sdh tua
5 people found this helpful.
Report
antonius tri basa
05 Sep 2019 - Couple
5.0/5
Mereka tahu benar bagaimana memanjakan tamu.
Saya tidak suka masakan breakfast nya...terlalu uuueeenaaaakkkk...sehingga membuat saya ingin kembali breakfast di sini...next trip ke jakarta.
5 people found this helpful.
Priskilla Lois
01 Jul 2020 - Family
2.0/5
Kita baru diinformasikan bahwa hotel tutup jadi dialihkan ke apartemen. Kondisi kamar berdebu bayangkan telapak kaki bisa sangat hitam jika berjalan tanpa alas di dalam unit apartemen. Bath up retak Dan mengelupas. Air tidak panas. Sarapan Ala kadarnya cuma sosis telur Dan buah bahkan saus sambal saja tidak Punya. Dengan harga yg ditawarkan lebih baik memilih hotel lain.
4 people found this helpful.
Zulkarnain D SH
12 Apr 2020 - Solo
1.0/5
Gak bisa refund rugi saya
4 people found this helpful.
SH
06 Jan 2021 - Couple
5.0/5
Selalu seneng nginep disini, waktu awal kesini kabarnya di upgrade, terus nginep lg di upgrade lg. Request dekor honeymoon juga di penuhi. Makanan enak. Seneng bgt pokoknya
3 people found this helpful.
RH
04 Nov 2020 - Solo
3.2/5
Arrived in the afternoon after a long trip. The reception asked me to wait 15 minutes to check me in as the system had not synced with Tiket's booking. When asked to hurry, the reception responded with an annoyed tone. Not a great experience at all!
3 people found this helpful.
MC
20 Aug 2020 - Family
3.2/5
Dapat kamar yang horor dari awal masuk uda mulai cium aroma2 kamar yang sudah lama tidak di pakai trs coba foto buat kirim ke sodara yang mau nginap tiba2 kamera hp kayak tv rusak dan susah di buat foto dan pas masuk access card nya tidak bisa di gunakan sehingga harus panggil teknisi hotel nya. Sewaktu mandi air di shower nya tidak langsung ilang malah jadi banjir dan sampai keluar2 jadi becek
3 people found this helpful.
Rachmat Fachri Mardjuki
09 Jun 2021 - Solo
5.0/5
ya ga ada kurangnya klo ini... dari atas sampe bawah keren semua.. padahal hotel lama, tapi masih keren aja
2 people found this helpful.
Fardan Rohim
07 Jan 2021 - Family
5.0/5
mantap pelayanan oke
2 people found this helpful.
Dewi Rosdyana
30 Nov 2020 - Solo
5.0/5
Fasilitas ok, makanan ok, lokasi ok banget & harga paling ok banget dapet promo dari tiket.com harga gledek.. kapan lagi bisa menginap under 500k
2 people found this helpful.
4.0
From 1.004 reviews
Cleanliness
3.5
Rooms
3.5
Location
4.0
Service
4.0
Value
3.5
Couples
62
Family
160
Solo travel
53
Friends getaway
73
Business
553
adhiwang
23 May 2021 -
It's my second-time stay and always been pleasant here at the Sultan Hotel.
Not only Strategically located in the strategic hub of Jakarta's commercial district - perfect for a business trip
The property includes an outdoor swimming pool and Italian restaurant 'Pizzeria' with Pizza cooking class for kids, making this hotel perfect for a family trip and staycation.
The best part of staying here is the spacious, clean, and comfortable room with a dazzling view of GBK from the balcony, not to mention my tasty lunch and dinner. Though It's not a new hotel, but old is gold.
Cisca B
05 Jun 2021 - Family
My family of 5 spent a weekend together in the Lanais type room, which was a unit with two bedrooms, two bathrooms, a living room, dining area, a kitchen and three balconies. It was so spacious and airy, we really enjoyed staying indoors. But it was hard just to just stay in coz the pool area was absolutely beautiful with an infinity type pool and green lush surroundings. Exactly what we needed after being cooped up inside for so long. We also enrolled the kids in a pizza making class at Pizzeria, and they had a blast. Very much recommended. What made the stay extra special was of course the attentive service by all staff, who all seemed eager to provide us the best experience and are always helpful. One staff in particular that really stood out was Pak Bayu, the guard on duty at the pool when we had one of our swim sessions. He really went out of his way to ensure we had the loveliest time, and knew what we needed even before we need it.
Other tip: the hotel is located right next to stadion GBK, so we also made the time to get a morning walk around the stadium, which was really nice.
AndraSeptian
18 Dec 2020 -
My best friend booked The Sultan Hotel & Residence Jakarta for our staycation. Incidentally that day, he was having a birthday.
Because I wanted to secretly surprise him, I contacted the FO, her name was Ms. Nurul. She really helped me in coordinating the plan to give this surprise. This includes allowing me to send gifts and birthday cakes using a courier service before we check in. The team was very helpful and friendly. Even the room was helped with decoration and gifts and cakes were immediately placed in the room as my request.
Upon check in, we were also given an upgrade to the Grand Deluxe Room. Our room was very spacious, clean, the bathroom was very comfortable and the room view was extraordinary (our room faced GBK, so both day and night the view of GBK was very beautiful with the lights).
We thanks also for the drinks and fruit that were given to us. I really appreciate the services.
The hotel strongly implements health protocols. Included at breakfast we have to implement sit distancing. Swimming pool and other facilities are also monitored so that health protocols are implemented even when we are outdoors.
I highly recommend staying at The Sultan Hotel & Residence Jakarta. For easy access, complete and maintained facilities, you will get the comfort of staying with your family, partners and friends.
Jeff-Diana
23 Dec 2020 -
Old hotel but still great. They have 2 large swimming pool (hotel & residence) with long operation time (6 am-9 pm), so we can avoid the crowd - which is important in this covid year. Our room is also large, with bathtub in the bathroom as 5 star hotel normally do, they give free minibar in the room: 3 can drinks.
The hotel and the residence complex are huge, you can get lost in this outdoor area or even in the hotel area. Lots of tennis court too. Although this hotel is great for business with many function rooms, we still recommend Sultan for staycation in this pandemic time.
AjAj2323
02 May 2021 - Business
In Jakarta I always choose an accommodation with strategic location and Sultan Hotel is one of the best option.
Located closed to National stadium, Jakarta Central Business and nearby shopping facility making this hotel is one of my favorite place to stay. It is not a new hotel, but its older design gives more space compared to the newer hotel these days.
Coming for business trip, their meeting facility is great.