Celyn City Hotel, Kota Kinabalu
Celyn City Hotel, Kota Kinabalu
Celyn City Hotel, Kota Kinabalu
Celyn City Hotel, Kota Kinabalu
Celyn City Hotel, Kota Kinabalu
+ 14 others
Hotel

Celyn City Hotel

JALAN ISTANA, Kota Kinabalu

Reviews

Tripadvisor
From 75 reviews
The most helpful reviews
Daniel M
23 Aug 2019 - Business
The best part of this motel stops at the check in desk. The staff are very friendly, unfortunately the amenities are broken down and not well maintained. Repeated requests to fix the toilet were not fulfilled and cleaning of the room was hit and miss. Recommend a wide berth be given
Liza N
28 Aug 2018 - Business
Someone introduced suggested me to stay in this hotel because of its location. Stay in for 2 nights for a business trip. I arrived late and was surprised that there was only on receptionist a.k. technician etc. at the counter Need to give RM50 deposit. I was told to walk out of the lobby to an open area (not part of the hotel), walk up some staircases and would find a lift. The lift was dirty but functional. Need to use the access card to open the door to the rooms aisle. If you are unlucky, the access card malfunction and you need to go back to the receptionist to get the card authorized. My room supposed to be non-smoking room but.....It smelled like a smoking cubicle. No sound proof. At least my room had window facing the sea (partial view) and roof from adjacent building. Toilet very basic and not clean. Unfortunate of me, on the first night there was no water in the washroom from almost two hours, snd was told that the whole floor was effected. The receptionist a.k. plumber, technician etc. fixed it up. Later, the water supply was back and good pressure. Breakfast...need to get a coupon from the receptionist every morning and request breakfast (limited choice) at an Indian stall beside the lobby. The advantage of staying here is the location - walking distance to the Filipino market, malls and 7 eleven.
897camillaa
07 Aug 2019 - Friends getaway
Our bathroom was not cleaned properly before we checked in. We saw hair from previous guests all over the bathroom floor, water heater doesn't work, furniture not installed properly (bedside light, shower door, wardrobe). We requested late check out (on a Monday because our boat from the island was running late). They can only accommodate until 1pm, after that they charged late check out of RM30 per hour. The only positive thing about it is the strategic location. Stay elsewhere if you have option.
RajTheRacer
20 Nov 2019
As my first trip to Kota Kinabalu, my aunt had booked a room here at this hotel as she arrived here first. Since I was coming to visit, she had requested for a bigger room and asked if they had a discount if she upgraded. Unfortunately no. So I had met up with my family a few days later late at night from another trip with friends. My first impression was this hotel was located in a dank looking mall. Furthermore, upon getting ready for bed, the sheets were gross and stained, the pillows were yellow and ants were climbing on the wall where my tiny twin sized bed was up against. I literally could not sleep as some got onto the bed sheets, mind you its almost 1am. The next morning, I found a few ants climbing on my suit case as well. Being disgusted by this, I insist we move out immediately. I had gone online and booked a nicer room at the Ming Garden. We tried to get a refund since my aunt had pre-paid in advance for the nights I was visiting. They would not do anything for us, they said if there were bugs to call room service. Honestly, I don't think they would understand this but when there are ant's, MORE will come. And what? You're gonna have the maid spray RAID next to my bed at 2am? That smell of bug spray probably isn't good to inhale. They looked at us like we were being too much or too extra but honestly, we're from the USA and I haven't stayed in such an unsanitary hotel before. Not even in the Philippines. What is really frustrating is they wouldn't give my aunt a refund. They could only offer her credit to stay at a later date. This would never fly or be alright in the USA. Very disappointing in the service. Just beware! This was terrible service in my honest opinion and the Ants! I had to check everything in the new hotel as some ants got into my suitcase. DISGUSTING. BEWARE. DON'T STAY HERE. Photos are also false advertising of the deluxe room. The walls were cracking, the floors were warping....just beware.
chekudin
06 Oct 2019 - Solo travel
The deluxe room was very basic. Just a little bit upgrade would be good enough. Receptionist was courteous, located nearby waterfront where most happening bars are located at, not to forget the walking-distance Filipino market. Lot of eateries nearby and Centre Point Mall was just opposite the hotel. Anyway something to look at - the water heater malfunctioned and the bathroom was not that clean. If these two can be catered, then all is good. Had a good sleep, loved the pillows. Thank you.
Location
Lot 21, 1st Floor, Block A, Warisan Square, Jalan Tun Fuad Stephens,Lot 21, 1st Floor, Block A, Warisan Square, Jalan Tun Fuad Stephens
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of Celyn City Hotel?
Celyn City Hotel is located at Lot 21, 1st Floor, Block A, Warisan Square, Jalan Tun Fuad Stephens,Lot 21, 1st Floor, Block A, Warisan Square, Jalan Tun Fuad Stephens
What are the standard check-in & check-out times of Celyn City Hotel?
The standard check-in time at Celyn City Hotel is starting from 14:00 and the latest check-out time is at 12:00
What are the facilities available in Celyn City Hotel?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Faciliies
Popular Facilities
tiket CLEAN
Wifi
Parking
Restaurant
24-Hour Front Desk
Elevator
AC
Sports, Spa & Recreations
Golf course on site
Public Facilities
Air conditioning
Elevator/lift
Restaurant
Porter/bellhop
Designated smoking areas
Smoke-free property
Hotel Services
Safe-deposit box at front desk
Luggage storage
Luggage room
24-hour front desk
Dry cleaning/laundry service
Hotel safe
Multilingual staff
Concierge services
Currency exchange
 

Reviews

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Let’s book this accommodation and leave a review after your stay.
3.0
From 75 reviews
Cleanliness
3.0
Rooms
3.0
Location
4.0
Service
3.0
Value
3.0
Couples
17
Family
10
Solo travel
10
Friends getaway
19
Business
13
Daniel M
23 Aug 2019 - Business
The best part of this motel stops at the check in desk. The staff are very friendly, unfortunately the amenities are broken down and not well maintained. Repeated requests to fix the toilet were not fulfilled and cleaning of the room was hit and miss. Recommend a wide berth be given
Liza N
28 Aug 2018 - Business
Someone introduced suggested me to stay in this hotel because of its location. Stay in for 2 nights for a business trip. I arrived late and was surprised that there was only on receptionist a.k. technician etc. at the counter Need to give RM50 deposit. I was told to walk out of the lobby to an open area (not part of the hotel), walk up some staircases and would find a lift. The lift was dirty but functional. Need to use the access card to open the door to the rooms aisle. If you are unlucky, the access card malfunction and you need to go back to the receptionist to get the card authorized. My room supposed to be non-smoking room but.....It smelled like a smoking cubicle. No sound proof. At least my room had window facing the sea (partial view) and roof from adjacent building. Toilet very basic and not clean. Unfortunate of me, on the first night there was no water in the washroom from almost two hours, snd was told that the whole floor was effected. The receptionist a.k. plumber, technician etc. fixed it up. Later, the water supply was back and good pressure. Breakfast...need to get a coupon from the receptionist every morning and request breakfast (limited choice) at an Indian stall beside the lobby. The advantage of staying here is the location - walking distance to the Filipino market, malls and 7 eleven.
897camillaa
07 Aug 2019 - Friends getaway
Our bathroom was not cleaned properly before we checked in. We saw hair from previous guests all over the bathroom floor, water heater doesn't work, furniture not installed properly (bedside light, shower door, wardrobe). We requested late check out (on a Monday because our boat from the island was running late). They can only accommodate until 1pm, after that they charged late check out of RM30 per hour. The only positive thing about it is the strategic location. Stay elsewhere if you have option.
RajTheRacer
20 Nov 2019 -
As my first trip to Kota Kinabalu, my aunt had booked a room here at this hotel as she arrived here first. Since I was coming to visit, she had requested for a bigger room and asked if they had a discount if she upgraded. Unfortunately no. So I had met up with my family a few days later late at night from another trip with friends. My first impression was this hotel was located in a dank looking mall. Furthermore, upon getting ready for bed, the sheets were gross and stained, the pillows were yellow and ants were climbing on the wall where my tiny twin sized bed was up against. I literally could not sleep as some got onto the bed sheets, mind you its almost 1am. The next morning, I found a few ants climbing on my suit case as well. Being disgusted by this, I insist we move out immediately. I had gone online and booked a nicer room at the Ming Garden. We tried to get a refund since my aunt had pre-paid in advance for the nights I was visiting. They would not do anything for us, they said if there were bugs to call room service. Honestly, I don't think they would understand this but when there are ant's, MORE will come. And what? You're gonna have the maid spray RAID next to my bed at 2am? That smell of bug spray probably isn't good to inhale. They looked at us like we were being too much or too extra but honestly, we're from the USA and I haven't stayed in such an unsanitary hotel before. Not even in the Philippines. What is really frustrating is they wouldn't give my aunt a refund. They could only offer her credit to stay at a later date. This would never fly or be alright in the USA. Very disappointing in the service. Just beware! This was terrible service in my honest opinion and the Ants! I had to check everything in the new hotel as some ants got into my suitcase. DISGUSTING. BEWARE. DON'T STAY HERE. Photos are also false advertising of the deluxe room. The walls were cracking, the floors were warping....just beware.
chekudin
06 Oct 2019 - Solo travel
The deluxe room was very basic. Just a little bit upgrade would be good enough. Receptionist was courteous, located nearby waterfront where most happening bars are located at, not to forget the walking-distance Filipino market. Lot of eateries nearby and Centre Point Mall was just opposite the hotel. Anyway something to look at - the water heater malfunctioned and the bathroom was not that clean. If these two can be catered, then all is good. Had a good sleep, loved the pillows. Thank you.
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