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DoubleTree by Hilton Hotel Kuala Lumpur
Kuala Lumpur City Center (KLCC), Kuala Lumpur
Review
Tiket
4.7
Fantastic
Dari 6 review
Tripadvisor
Dari 4.333 review
Review yang paling membantu
Fasilitas Populer
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Lokasi
348 Jalan Tun Razak
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Tentang Akomodasi
Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.
Kebijakan
Deskripsi
FAQ
What is the address of DoubleTree by Hilton Hotel Kuala Lumpur?
DoubleTree by Hilton Hotel Kuala Lumpur is located at 348 Jalan Tun Razak
What are the standard check-in & check-out times of DoubleTree by Hilton Hotel Kuala Lumpur?
The standard check-in time at DoubleTree by Hilton Hotel Kuala Lumpur is starting from 3 PM and the latest check-out time is at noon
What are the facilities available in DoubleTree by Hilton Hotel Kuala Lumpur?
Facilities available in the hotel are (some may require extra charges):
- Swimming Pool
- Wifi
- Parking
- Restaurant
- 24-Hour Front Desk
Does DoubleTree by Hilton Hotel Kuala Lumpur have a swimming pool?
Yes, DoubleTree by Hilton Hotel Kuala Lumpur does have a swimming pool.
Fasilitas
Fasilitas Populer
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Meeting Facilities
Sports, Spa & Recreations
•
Television in common areas
•
Fitness facilities
•
Outdoor pool
•
Solarium
•
Snack bar/deli
•
Fitness
•
24-hour fitness facilities
•
Children's pool
Pets
•
Pets allowed
•
Pets not allowed
Kids Facilities
•
Children playground
•
Children's club
•
Babysitting or childcare (surcharge)
Review
4.7
Fantastic
Dari 6 review
Cleanliness
5.0
Facilities
5.0
Location
4.8
Service
3.7
Value for money
5.0
Couple
1
Family
2
Solo
3
Vacation
4
Business
2
Urutkan
Paling membantu
Filter
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CN
30 Nov 2019 - Solo
5.0/5
Overall a very good experience
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Laporkan
Siti Mudjanah Naomi Da Silva
14 Oct 2019 - Couple
5.0/5
makanan tidak seperti yang kami harapkan tidak banyak pilihan...tifak seperti hikton yang lain nya
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Janto Widjaja
02 Oct 2019 - Solo
5.0/5
Nice Hotel, Good and Clean Room, warm welcome greetings front office, welcome drink..fast process check in.
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RW
15 Jun 2019 - Family
4.2/5
Good hotel, bad reception !
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RW
14 Jun 2019 - Family
4.0/5
Overall room good, nice facilty and on the top of intermark mall.
I had stay at this hotel for 1 night and tomorrow extend 1 more night.
The reception said that i must go out at 12.00. And she said the same room already booked by others, so we must move to others room.
When i want to take room key, the other reception give me the same floor with the same room!
What a terrible recpetion (named Thifya)
Apa review ini membantu?
TM
21 May 2019 - Solo
5.0/5
Enjoy my stay here
Apa review ini membantu?
4.5
Dari 4.333 review
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.5
Value
4.5
Couples
1.2K
Family
896
Solo travel
435
Friends getaway
361
Business
1.1K
AnisSadiq
10 Jan 2021 - Family
Pro:
1) Room is comfortable and quite spacious
2) Baby friendly as they provide baby cot when we requested instead of giving reason like some other hotels
3) Its inside a mall so no need to go out if wanna buy foods or do some light shopping
4) Staff very friendly
Cons:
1) Getting here is a bit tricky as I lost few times even using map or waze
2) Even inside a mall there is no clear instruction on how to get here. I have to ask few security guard and they help to navigate me
3) Check in take a bit time to complete
4) Breakfast pretty average
CelestinaYSP
05 Jan 2021 - Couples
Had a 2 nights stay at Doubletree to usher in the new year. There's a huge crowd during my check-in but it was managed well with compliance with social distance SOP. Got two warm welcome cookies which was really a sweet gesture from the hotel. Everything was pleasant up to this point. The room was nice and clean BUT the appliances are not working. I mean for a hotel that stresses on quality and service, shouldn't you ensure the appliances in the room are working properly? The fridge and hair dryer are not working. Had to call and wait for replacement on two separate occasions. And there's only one wooden coffee stirrer in the whole room. So I only managed to make coffee once because accidentally threw the stirrer away without realising there's only one. Did call room service for an extra but I think there's some misunderstanding and was told there's a surcharge of RM5. So we said it's okay, there's McDonald's to the rescue! So personally, I'll rate the overall stay a 3.5/5. The extra 0.5 stars came from an enjoyable time at their Axis Lounge: RM58 for 3 pints of beer - good deal for me!
stefaniecst
01 Jan 2021 - Family
Checking in on 31 Dec at 4pm was my first experience having about 40 over guests in front of me in a super long que. I think reception or front desk are doing good but just need improvement like giving the number system and call the number to check in at the counter. Having a kid and with luggages and waiting fir more than an hour in the que are way to inefficient to me. Definitely can be improved to be better and easier for both parties
Service and staff are friendly and helpful with a smile on their face. Was given some chocolate cookies made in house for you to try and can be purchase at the cookies counter.
Rooms and toilet are clean and aircond and all are working fine. Have hbo and afc on tv for you to watch when resting or before sleep.
The best choosing this hotel to stay in would definitely be the location. Having jaya grocer and lots of restaurants, cafe and health care Watson and shopping are an A+
Had our new year Eve dinner at Japanese restaurant downstairs without having to leave the building. Breakfast at makan kitchen are great too despite the full occupancy, you need to choose which slot you want to have breakfast according to your time preference, given the 4slot options.
Check out at 12pm is a hassle despite waiting fir the waiting for the elevator for 45mins. Would definitely recommend Doubletree by Hilton minus the big celebration or occasion
nazrynazlan
01 Jan 2021 -
When you hear about Hilton, in your mind you will imagine first class hospitality and service. That is probably at Hilton 5 star hotel, but not DoubleTree Hilton KL based from my experience.
[Luggage]
- When we arrived, we have to wait for the staff to collect our luggage, according to the staff, he is the only person working that day. Fine. When other staff took our luggage to the room, I thought he is going to help us by putting our luggage at luggage area. NOPE. He just past it to me from the front door and i have to put the luggage by myself. SHOCKING. Well he don't deserve a tip then. Maybe he is just one of bad apple in Hilton. Fine, I move on.
-When we checked out, other staff came collect our luggage from door to lobby, this time he enter the room and carry for us. That what it supposed to be. Then after I done my business in reception, other guy (not same luggage guy) bring our luggage to the carpark. GUESS WHAT, he just hand over the luggage to me and I need to arranged it myself. If you have stayed in many Hilton or Marriott group hotel by standard, you know what the luggage guy task is.
[Breakfast]
- I stayed 4d 3n, in this all 3 day breakfast menu remained the same from Day 2 until Day 4. We bored with the food selection. It is supposed to be variety day by day. I told my wife, if we have to stay for another day, I swear to god I will go to outside hotel restaurant for the breakfast.
I shocked and disappointed with the service because this is supposed to be Hilton. The Hilton standard which supposed to meet first class service.
I don't want to blamed Hilton brand, I just upset with DoubleTree Hilton KL services.
JoeyLeongg
28 Dec 2020 - Couples
Nice ! good environment to stay❤️, Staff are friendly, nice bathtub, cleanliness is well done! Just the room a little small😅 , Other then that everything is great .👍🏻👍🏻👍🏻 will return for next staycation if got more promo to come ☺️