Doubletree Resort by Hilton Penang, Penang Island
Doubletree Resort by Hilton Penang, Penang Island
Doubletree Resort by Hilton Penang, Penang Island
Doubletree Resort by Hilton Penang, Penang Island
Doubletree Resort by Hilton Penang, Penang Island
+ 51 others
Hotel

Doubletree Resort by Hilton Penang

Tanjong Bunga, Penang Island
Don't worry! This place added extra measures to ensure the cleanliness.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tripadvisor
From 826 reviews
The most helpful reviews
Azimah_Azmi
12 Jan 2021 - Business
Nice room but i had a missing item during my stay. Been staying at your hotel (Room 413) from 9th until 12th January 2021. I lost my handbag which i kept in the hotel drawer (wardrobe) during my entire stay. I believe it had been stolen from me. Already made a report through hotel’s email and waiting for your reply. With this being said, i hope that your management can take a very serious action so that this kind of incident won’t happen again in the future.
AllyKumar
06 Jan 2021 - Family
We stayed in the seaview suite for 2 nights over NYE. Pros: - Was a nice touch to give customers cookies upon checking in. - Price of suite is decent as compared to other 5 star hotels - NYE buffet was excellent! Loved the spread and special mention to the chefs at the teppanyaki corner 👍 - morning breakfast spread was good. Special mention to the manager for his cheerfulness and friendliness every morning - kids pool and kids club is very nice - careline via Whatsapp made contacting front desk very easy although not all my messages seemed to have been passed down ie asked for a late check out at 1pm via careline and got a confirmation for a late check out but at 12pm, the front desk still called to say our check out is at 12pm and we had to tell them again that we asked for a late check out - despite the busy checkouts, concierge service was prompt to come to our room to pick up our luggage during checkout - there is a teddy museum which my son enjoyed going to Cons: - Our room was probably just cleaned right before we checked in, so the floor was still a little moist. - Our shower door was stuck and could not close, but when we contacted the careline, they came quickly to fix it - Our bedsheets smelt damp on the 1st night and unfortunately we had to endure the smell as it was already too late to ask housekeeping to change it by the time we found out. The next morning, we asked housekeeping to change the bedsheets to fresh ones. - Our suite did not have a dining table or a pantry unfortunately but understand that every suite has a different design. If we had known, we would have opted for the suite with dining table and pantry. - access to the private beach is not so convenient compared to other beach resorts in ferringi as we had to cross the overhead bridge and walk down flights of stairs to get to the beach - the waiting for lifts was really long but this isn’t really the hotel’s fault as SOPs needed to be maintained ie 4 pax to a lift
Spikeee84
05 Jan 2021
We stayed in the suite from 30th Dec to 1st Jan. Pros - Check in was fast, and got my room immediately - Breakfast spread was good quality, tasty and had very good variety (we came from another 5 star hotel before this and this was better) - NYE Seafood Buffet was AMAZING. one of the best we've had (way better than the expensive ones in KL!). Did not expect there to be snow crabs, slipper lobsters, fresh sashimi (HUGE scallops etc) - The two gentlemen chefs at the teppanyaki/grill station was full of life and energy! Made it very fun for us to order our food from them! - Props to Chef Bob and Karim for a good dining experience all round - The private beach is pretty nice , despite not connected to the hotel directly - 1 of the only hotels to keep their kids club open! Kudos! - Parking attendants were also great as they allowed us back in easily despite it being full because we were in previously - Our toilet was clogged on the last day, but the friendly and kind plumber technician solved it immediately for us! wish i could remember his name! Cons - Due to a packed hotel, cleaning of the rooms took a long time (our room got cleaned only at 5pm). i feel bad for the housekeeping staff who were working non stop. Management should probably hire more during such peak periods. - They were out of rollaway beds so i had to sleep on the sofa in the suite. - another of our suite didn't have a dining table eventhough it was more expensive sea-view
Shahruladelina83
01 Jan 2021 - Family
I was there from 27th sept til 29th Sept,from checkin until check out it went thru as good as other hotel.our room is partially face the seaview.this hotel doesnt have a private beach.we need to take the bridge privately using our room card from the small gate at hotel pool across to the beach. Pool are great Kids a really enjoyed it.breakfast also good.thanks to the front desk manager upon checkout,he still gave my kids additional cookies without any charges.not like the 2nd day,the receptionist charges me 2 cookies for my kids..🤣
AmandraAndrew
27 Dec 2020 - Couples
Had a very nice dinner. Staff to be highlighted is Mazliana. She saw me struggling with crab and offered to bring a crab cracker. She was very attentive towards our table throughout our dinner, making sure our plate was cleared and water refilled. Thank you!
Location
56, Jalan Low Yat Batu Ferringhi, 56
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
15:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of Doubletree Resort by Hilton Penang?
Doubletree Resort by Hilton Penang is located at 56, Jalan Low Yat Batu Ferringhi, 56
What are the standard check-in & check-out times of Doubletree Resort by Hilton Penang?
The standard check-in time at Doubletree Resort by Hilton Penang is starting from 15:00 and the latest check-out time is at 12:00
What are the facilities available in Doubletree Resort by Hilton Penang?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Faciliies
Popular Facilities
tiket CLEAN
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Snack bar/deli
Fitness
Garden
Pets
Pets allowed
Kids Facilities
Children get free accommodation
Babysitting or childcare
Children's club (free)
Children playground
 

Reviews

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Let’s book this accommodation and leave a review after your stay.
4.0
From 826 reviews
Cleanliness
4.0
Rooms
4.0
Location
3.5
Service
4.0
Value
4.0
Couples
212
Family
353
Solo travel
50
Friends getaway
74
Business
32
Azimah_Azmi
12 Jan 2021 - Business
Nice room but i had a missing item during my stay. Been staying at your hotel (Room 413) from 9th until 12th January 2021. I lost my handbag which i kept in the hotel drawer (wardrobe) during my entire stay. I believe it had been stolen from me. Already made a report through hotel’s email and waiting for your reply. With this being said, i hope that your management can take a very serious action so that this kind of incident won’t happen again in the future.
AllyKumar
06 Jan 2021 - Family
We stayed in the seaview suite for 2 nights over NYE. Pros: - Was a nice touch to give customers cookies upon checking in. - Price of suite is decent as compared to other 5 star hotels - NYE buffet was excellent! Loved the spread and special mention to the chefs at the teppanyaki corner 👍 - morning breakfast spread was good. Special mention to the manager for his cheerfulness and friendliness every morning - kids pool and kids club is very nice - careline via Whatsapp made contacting front desk very easy although not all my messages seemed to have been passed down ie asked for a late check out at 1pm via careline and got a confirmation for a late check out but at 12pm, the front desk still called to say our check out is at 12pm and we had to tell them again that we asked for a late check out - despite the busy checkouts, concierge service was prompt to come to our room to pick up our luggage during checkout - there is a teddy museum which my son enjoyed going to Cons: - Our room was probably just cleaned right before we checked in, so the floor was still a little moist. - Our shower door was stuck and could not close, but when we contacted the careline, they came quickly to fix it - Our bedsheets smelt damp on the 1st night and unfortunately we had to endure the smell as it was already too late to ask housekeeping to change it by the time we found out. The next morning, we asked housekeeping to change the bedsheets to fresh ones. - Our suite did not have a dining table or a pantry unfortunately but understand that every suite has a different design. If we had known, we would have opted for the suite with dining table and pantry. - access to the private beach is not so convenient compared to other beach resorts in ferringi as we had to cross the overhead bridge and walk down flights of stairs to get to the beach - the waiting for lifts was really long but this isn’t really the hotel’s fault as SOPs needed to be maintained ie 4 pax to a lift
Spikeee84
05 Jan 2021 -
We stayed in the suite from 30th Dec to 1st Jan. Pros - Check in was fast, and got my room immediately - Breakfast spread was good quality, tasty and had very good variety (we came from another 5 star hotel before this and this was better) - NYE Seafood Buffet was AMAZING. one of the best we've had (way better than the expensive ones in KL!). Did not expect there to be snow crabs, slipper lobsters, fresh sashimi (HUGE scallops etc) - The two gentlemen chefs at the teppanyaki/grill station was full of life and energy! Made it very fun for us to order our food from them! - Props to Chef Bob and Karim for a good dining experience all round - The private beach is pretty nice , despite not connected to the hotel directly - 1 of the only hotels to keep their kids club open! Kudos! - Parking attendants were also great as they allowed us back in easily despite it being full because we were in previously - Our toilet was clogged on the last day, but the friendly and kind plumber technician solved it immediately for us! wish i could remember his name! Cons - Due to a packed hotel, cleaning of the rooms took a long time (our room got cleaned only at 5pm). i feel bad for the housekeeping staff who were working non stop. Management should probably hire more during such peak periods. - They were out of rollaway beds so i had to sleep on the sofa in the suite. - another of our suite didn't have a dining table eventhough it was more expensive sea-view
Shahruladelina83
01 Jan 2021 - Family
I was there from 27th sept til 29th Sept,from checkin until check out it went thru as good as other hotel.our room is partially face the seaview.this hotel doesnt have a private beach.we need to take the bridge privately using our room card from the small gate at hotel pool across to the beach. Pool are great Kids a really enjoyed it.breakfast also good.thanks to the front desk manager upon checkout,he still gave my kids additional cookies without any charges.not like the 2nd day,the receptionist charges me 2 cookies for my kids..🤣
AmandraAndrew
27 Dec 2020 - Couples
Had a very nice dinner. Staff to be highlighted is Mazliana. She saw me struggling with crab and offered to bring a crab cracker. She was very attentive towards our table throughout our dinner, making sure our plate was cleared and water refilled. Thank you!
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