KK Waterfront Hotel, Kota Kinabalu
KK Waterfront Hotel, Kota Kinabalu
KK Waterfront Hotel, Kota Kinabalu
KK Waterfront Hotel, Kota Kinabalu
KK Waterfront Hotel, Kota Kinabalu
+ 42 others
Hotel

KK Waterfront Hotel

JALAN ISTANA, Kota Kinabalu

Reviews

Tripadvisor
From 74 reviews
The most helpful reviews
rrlewis4
02 Mar 2020
The hotel was clean. My room was quiet, had good internet during my stay, good bed to sleep in and was comfortable. The breakfast buffet was great. Plenty of hot foods with many options. Mainly an Asian breakfast but very good quality. I recommend and would stay here again. The location is great also as you can walk to a mall in 5 minutes.
TravelGari
03 Jan 2020
I had a mixed experience for my stay. I would still give it a 4, especially because of the general manager who tried to make my experience great. I booked deluxe double and had some aircon issue, thankfully, I was upgraded to deluxe executive which made my experience better. I still feel the hotel staff needs to be more professional. I had an early morning flight and checked at the reception if they can provide take away breakfast boxes 2 days before checkout, I was informed it can be done. I double checked one night before if they can arrange and they still confirmed. However, when I went in the morning, there was some other staff who was clueless and said their kitchen opens at 6 am (I was supposed to leave at 6am) That was quite disappointing, It is fine if something cannot be arranged, just inform the guests so that they can make alternative arrangement. Overall, the location is great! Just few minutes walk from Waterfront.
syaztan
12 Feb 2020 - Business
The room suites its price. acceptable size and comfort . nice location with everything nearby. shops, markets and even spas are all within walking distance.the room came with buffet dinner for two pax. dinner was ok. The only problem was the water supply. waking up to no water supply in the bathroom was horrendous. after complaining, the water pressure was back but it was so slow that i had to used water bottles to store water and shower. soooooooooooo dissapointed.
anirudhsharma18
30 Dec 2019 - Couples
We checked in to the hotel late evening today , only to realise that the Aircon in the room doesn't work. It took us 3 visits to the reception and 1 hour to finally have them change our room. The Aircon in the new room is equally ineffective. There were no glasses in the room either. Upon requesting for glasses, we were told that the restaurant closes at 9 pm and they can’t provide anything (it was 10 pm then). The shower cabins have no space to keep basic toiletries. We stayed in another hotel for 2 nights just a day before we checked in here ( incase you got to know the name, have put a review for that as well :)), highly recommend that hotel over this one. Don't get misguided by the high ratings! Strongly recommend NOT to stay here.
Kendra B
09 Mar 2020
Let me start by saying we paid 45 USD per night for this hotel. I know that is not so expensive, but for 50 USD, you expect a lot more than what we got. We stayed there the night before, and the night after, our Mt Kinabalu hike. The first night was okay - despite a lengthy check-in process and the fact that our room had no windows (the A/C worked fine). However, after we came back from our hike, we paid an extra 12 dollars (!!!) so we could at least have a window. Still all fine. However, being extremely sleep deprived we fell fast asleep at 8pm, only to be woken up at 10pm by someone RINGING THE DOORBELL to our room and I don't even know why a hotel room would have a doorbell. We didn't even begin to care why staff would ring our doorbell at that time and luckily we fell right back asleep. When we woke up we realized they had also slipped a note under our door saying the pump had broken and there was no water. That's it. No bucket, no 'would you like to get the heck out of here', no nothing. Thus, I went downstairs and begged for a bucket at least (you would think they would have brought this immediately - I'm actually no stranger to staying in places without running water). The guy then offered me some nasty bucket from the lobby bathroom that had been sitting next to the toilet. No thanks. He then told me to be patient, and two hours later, a small bucket was brought to our room. Thanks, we are checking out now. For this inconvenience, they refunded the 12 extra USD we had paid to upgrade to a window. Wow, thanks a lot. For a hotel room with NO WATER meaning we could not shower nor use the bathroom nor even wash our hands, one should at least be given a free stay (or a voucher or something). In the end we ended up being charged 45 USD for a hotel room with no water. Completely unacceptable.
Location
Warisan Square, Jalan Tun Fuad Stephens
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
18:00
Check-out time:
noon
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of KK Waterfront Hotel?
KK Waterfront Hotel is located at Warisan Square, Jalan Tun Fuad Stephens
What are the standard check-in & check-out times of KK Waterfront Hotel?
The standard check-in time at KK Waterfront Hotel is starting from 18:00 and the latest check-out time is at noon
What are the facilities available in KK Waterfront Hotel?
Facilities available in the hotel are (some may require extra charges):
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
  • Elevator
Faciliies
Popular Facilities
Wifi
Parking
Restaurant
24-Hour Front Desk
Elevator
Pets
Pets not allowed
Pets allowed
Public Facilities
Elevator/lift
Restaurant
Porter/bellhop
Beach
Designated smoking areas
Free newspapers in lobby
Hotel Services
Safe-deposit box at front desk
Luggage storage
Luggage room
Wake-up service
24-hour front desk
Dry cleaning/laundry service
Hotel safe
 

Reviews

Oops, there are no reviews yet
Let’s book this accommodation and leave a review after your stay.
3.0
From 74 reviews
Cleanliness
3.0
Rooms
3.0
Location
4.5
Service
3.0
Value
3.0
Couples
14
Family
10
Solo travel
14
Friends getaway
10
Business
14
rrlewis4
02 Mar 2020 -
The hotel was clean. My room was quiet, had good internet during my stay, good bed to sleep in and was comfortable. The breakfast buffet was great. Plenty of hot foods with many options. Mainly an Asian breakfast but very good quality. I recommend and would stay here again. The location is great also as you can walk to a mall in 5 minutes.
TravelGari
03 Jan 2020 -
I had a mixed experience for my stay. I would still give it a 4, especially because of the general manager who tried to make my experience great. I booked deluxe double and had some aircon issue, thankfully, I was upgraded to deluxe executive which made my experience better. I still feel the hotel staff needs to be more professional. I had an early morning flight and checked at the reception if they can provide take away breakfast boxes 2 days before checkout, I was informed it can be done. I double checked one night before if they can arrange and they still confirmed. However, when I went in the morning, there was some other staff who was clueless and said their kitchen opens at 6 am (I was supposed to leave at 6am) That was quite disappointing, It is fine if something cannot be arranged, just inform the guests so that they can make alternative arrangement. Overall, the location is great! Just few minutes walk from Waterfront.
syaztan
12 Feb 2020 - Business
The room suites its price. acceptable size and comfort . nice location with everything nearby. shops, markets and even spas are all within walking distance.the room came with buffet dinner for two pax. dinner was ok. The only problem was the water supply. waking up to no water supply in the bathroom was horrendous. after complaining, the water pressure was back but it was so slow that i had to used water bottles to store water and shower. soooooooooooo dissapointed.
anirudhsharma18
30 Dec 2019 - Couples
We checked in to the hotel late evening today , only to realise that the Aircon in the room doesn't work. It took us 3 visits to the reception and 1 hour to finally have them change our room. The Aircon in the new room is equally ineffective. There were no glasses in the room either. Upon requesting for glasses, we were told that the restaurant closes at 9 pm and they can’t provide anything (it was 10 pm then). The shower cabins have no space to keep basic toiletries. We stayed in another hotel for 2 nights just a day before we checked in here ( incase you got to know the name, have put a review for that as well :)), highly recommend that hotel over this one. Don't get misguided by the high ratings! Strongly recommend NOT to stay here.
Kendra B
09 Mar 2020 -
Let me start by saying we paid 45 USD per night for this hotel. I know that is not so expensive, but for 50 USD, you expect a lot more than what we got. We stayed there the night before, and the night after, our Mt Kinabalu hike. The first night was okay - despite a lengthy check-in process and the fact that our room had no windows (the A/C worked fine). However, after we came back from our hike, we paid an extra 12 dollars (!!!) so we could at least have a window. Still all fine. However, being extremely sleep deprived we fell fast asleep at 8pm, only to be woken up at 10pm by someone RINGING THE DOORBELL to our room and I don't even know why a hotel room would have a doorbell. We didn't even begin to care why staff would ring our doorbell at that time and luckily we fell right back asleep. When we woke up we realized they had also slipped a note under our door saying the pump had broken and there was no water. That's it. No bucket, no 'would you like to get the heck out of here', no nothing. Thus, I went downstairs and begged for a bucket at least (you would think they would have brought this immediately - I'm actually no stranger to staying in places without running water). The guy then offered me some nasty bucket from the lobby bathroom that had been sitting next to the toilet. No thanks. He then told me to be patient, and two hours later, a small bucket was brought to our room. Thanks, we are checking out now. For this inconvenience, they refunded the 12 extra USD we had paid to upgrade to a window. Wow, thanks a lot. For a hotel room with NO WATER meaning we could not shower nor use the bathroom nor even wash our hands, one should at least be given a free stay (or a voucher or something). In the end we ended up being charged 45 USD for a hotel room with no water. Completely unacceptable.
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