You have a great location and the view from the room great, there are several things that could be improved:
- house keeping was non existent, I think only one room got serviced once in the days that were there. Had to request additional items but they still didn't arrive, had to go to reception to get more toilet paper
- breakfast - needed to order breakfast for an earlier start one day. Cost was MYR35 no matter what you got. That is very overpriced for a continental breakfast. I asked at the time and was told it is a flat rate no matter what you have. Not good money for value
- bar snacks - it would be great if you had some snacks to have with a drink in the roof bar. Great venue but would stay longer if you had something light to eat. Even potato chips or nuts, with something like satay sticks even better.
Staff were friendly and helpful when we did interact with them, especially the team in the roof bar.