Stayed there few times due to quarantine prior to offshore job. Service IS so terrible. Food is ALWAYS late, cold, with repeating menu. I ordered foodpanda, but the hotel staff kept the food at thier front desk for more than 1 hour! I called, asking for my food, still they took yearssssss to send it to my room. I ordered the food nice and hot, but the hotel staff kept it till the food went cold! How could you do that to your customer?? I don't mind the room. But the food service is a major disappointment. Please do something about that!