I stayed at a single room with shared bathroom for 4 nights unfortunately i booked online. Thats the worst hotel ive ever been. I tried to keep open mind, i know its cheap so i dont mind they have no elevator my room at the highest level which is fifth floor. So of course i dont expect much in terms facilities.
But the thing is their services. Its really bad! They dont even try to help me! . Its not like i demand a 5 star services .
i only asked for basic things like a simple mirror because the toilet also dont have a mirror. They said they will give, luckily the next day i saw a cleaner cleaning at all the rooms on my floor level n then i saw all the other rooms got a mirrors except mine . its just a simple light plastic mirror anyway its not tht hard to take n give. And all the room thts has a mirror are not vacant , im the only visitor on tht floor besides the cleaner family. The other request , also never get , they promise to send iron to my room. i asked for air condition's remote control, because its set auto to be the coldest mode whenever i open the power supply. They said the remote , need to share with other vacant at the same floor level as mine. someone on my floor level must have used it but never return it back. After what happened last time they still lying telling me couldnt find but i know they dont even come up and ask the tenants. Theres no phone on the room so they need to get to fifth floor and ask the other vacant . Nope i follow up still no solutions they just said they couldnt find. I know they dont even trying to help out.
The toilets n room also dirty i can see the children pampers in all toilets , its very smelly. N tht coming from the hotel's cleaner s child they staying in one big happy family in front of my room. Not from other tenant. Because tht room suppose to be for single ppl but they live in there with her child n husband.
The room also not secure, can be access easily by the cleaners husband. How do i know? Because last time when check in took time for me to get my room ready, because they lost the spare key. They only have 1 key for my room n they gave me tht room even though they knew they have no spare key. Besides any other room at same level. The next day I testing them by leaving my key inside my room n ask them to help me open. So with no keys, they used random cards to unlock the door. in just a split second the room is unlock by cleaners husband . From that moment i knew i cant put my laptop n expensive item in the room