Third time in two years. Says a lot how much we love the hospitality and the diving experience here.
5 days 4 nights spent in Mataking Island in a group of 7, with 1 planned Sipadan trip.Things were a bit different this time since it's during the COVID-19 pandemic and the management has decided to minimize on staffs available on the island.
Still a decent selection of food for breakfast, lunch, tea and dinner due to the Coronavirus outbreak globally. We were disappointed as there were no outdoor BBQ on the weekends and one of the buffet meal were substituted with an a la carte choice instead. Decent quality choices, Malaysian style and some continental choices for buffet but portion size has been reduced significantly as there's not many guests around.
Our dive package got us Garden View 14, 15 and 16 which is situated in the middle of the resort. These rooms have been fully renovated giving a modern and fresh look to it. The rooms had three separate beds which fit us perfectly. There's a closet, satellite TV, warm showers, coffee & tea, amenities, refrigerator and a nice balcony outside. Room is air-conditioned but you can use the fan if you do not prefer the cold air. Comfortable stay and we slept very well throughout our trip. We're expecting for an upgrade to Beach Chalet the next time around. Let's see if management can accommodate this request for our fourth time diving with Mataking.
As expected, the Dive Centre experience was first class for us. Tom, our assigned Divemaster took really good care of us from preparation, briefing, setting up equipment, fulfilling our schedule requests, taking care of our safety and making sure we make the most out of our every dive. Tom is, by far the best Divemaster you can dive with in Mataking. If you want an enjoyable, safe and memorable dive, Tom is your guy. We had most fun diving in Mataking and Sipadan and we managed to explore and experience the most out of Sipadan during this trip. One of the days we get to dive with Hardy, which has more than 15 years of experience diving in Mataking, if you're looking for macro and rare underwater life, he's the master in scouring the deep sea for an insight into these small creatures' life.
5 star hospitality from all of the staffs. From reception, to room service, restaurant to our Dive Master, Tom. Staffs came and sang song for us when we arrive on the first night, creating a brilliant holiday experience for us. They were very attentive to our every needs and making sure we had the most fun during our stay. Special mention to our divemaster Tom and instructor Hardy, Neneng for the Sipadan trip, Rapi and Bakris for making sure our meals are taken care and attending to all of our requests.
It is indeed a privilege to receive such welcoming gestures and hospitality again from the team.