Hotel>South Cotabato>General Santos City>Lagao>Family Country Hotel & Convention Center

Bedroom 1, Family Country Hotel & Convention Center, General Santos City

Exterior & Views 2, Family Country Hotel & Convention Center, General Santos City

Public Area 3, Family Country Hotel & Convention Center, General Santos City

Bedroom 4, Family Country Hotel & Convention Center, General Santos City

Food & Drinks 5, Family Country Hotel & Convention Center, General Santos City

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General Info

Reviews

Location

Accommodation Policy

About

Hotel

Family Country Hotel & Convention Center

Q: What is the address of Family Country Hotel & Convention Center?

Family Country Hotel & Convention Center is located at Mateo Road, Lagao, General Santos, PH

Q: What are the standard check-in & check-out times of Family Country Hotel & Convention Center?

The standard check-in time at Family Country Hotel & Convention Center is starting from 2:00 PM-anytime and the latest check-out time is at 12:00 pm

Q: What are the facilities available in Family Country Hotel & Convention Center?

Facilities available in the hotel are (some may require extra charges): Swimming Pool, WiFi, Parking, 24-hour Front Desk

Q: Does Family Country Hotel & Convention Center have a swimming pool?

Yes, Family Country Hotel & Convention Center does have a swimming pool.

3.4/5

(20 reviews)

Lagao, General Santos City

Start from

USD 25

/room/night

The Fun Awaits

You’ll love the locationIt’s near a airport, shopping area, and nature & park.

Perfect for business tripsEnjoy business facilities such as a business center.

Reviews

See all

3.4/5

OkayFrom 20 reviews

5.0/514 Dec 2023

Richard

Joann, the woman at the front desk, was outstanding. She was very professional and made the check-in super quick and easy. Everyone at the hotel was extremely friendly. The security guards, housekeeping, and the restaurant employees provided for a great experience. The hotel is within walking distance to the mall with many places to eat and shop. The room was really clean and comfortable.

5.0/510 Oct 2023

Richard

The front desk and restaurant staff were amazing. It is really nice to go to breakfast in the morning and be greeted with such a welcomeness. The property is duper quiet and safe, the pool is really big and clean, and you can walk to the mall. I truly enjoyed staying here and will make this property my choice when returning to Gensan.

5.0/59 Jan 2020

Verified traveler

Very friendly staff, convenient location, very helpful with airport pick up and drop off, very clean, breakfast was great, and the price was just right. We enjoyed our stay and will visit again.

5.0/525 Dec 2019

Allan Sandor

Det var et godt ophold og alle var hjælpsomme og venlige på Hotellet. Det er et Hotel jeg godt vil anbefale og vil selv komme der igen.

4.0/526 Jan 2024

Sean

Employees were kind, friendly and professional.

4.0/53 Oct 2019

omar

The service of the staff is excellent. If you could just like renovate the place it will be very nice and more comfortable.

4.0/530 Jun 2019

Benthly

Generally, I like the place. The accommodation was affordable, quiet with free wifi provided and walking distance from shopping centers (esp the mall). The staff were friendly and helpful. Just one slight shortfall; I was a bit scared of the mosquitoes in the room, a good number of them. I suggest schedule should be made for hotel staff to have the rooms sprayed with anti-mosquito chemicals once a week.However, in general, the place is decent and I would not hesitate to book this hotel the next time I come to Gensan.

4.0/524 May 2019

Allan

Budget wise, suitable for group or family.

4.0/520 May 2019

Ian paul

its close to the malls.the water in the bathrooms needs fixing, it only drips out, do the cleaners ever check these things?

4.0/53 Apr 2019

David

Staff friendly and helpful, massive pool, walking distance to Malls. Free airport transfers Freshly cooked breakfast Although the hotel does need renovation

3.0/51 May 2019

Verified traveler • Couple Trip

Don’t expect too much , the place is just like a hotel out from the city. Aircon too noisy, you need earplugs. You get your money’s worth . I didn’t even bother to check what they have for breakfast . I have my breakfast out from the hotel and check out early. Over all the hotel is what you paid for. , don’t expect too much.

3.0/510 Feb 2019

Terry

The staff was great...the cafe food was good..the lobby is beautiful...now for the other parts, the room was very run down..bathroom is very poor condition....the toilet had no seat and there were worms in the toilet..you flush them and overnight they were back...also no hot water and no shaving mirror. I was there 2 nights and only got 1 towel..

3.0/529 May 2018

David

Family country resort upon arrival waited 30 mins at reception then told my room was not available so they would upgrade to a deluxe room but all I wanted was a room with a big bed but had two small beds not happy but fair enough I think. No as the room they upgraded me to was outside where they announce to the staff it's breakfast and break time at 6am 7am and 8am by banging a very large empty oxygen cylinder so was Not happy as they must have known this before putting me there. I complained after breakfast and they refused to move me so I went out to the oxygen bottle making a video of the noise and then explained that as they refused to move me and I would be woken again the next morning I informed them at midnight I would ring the bell. Guess what they found a new room with a big bed lol location is excellent and staff were fine after the move

3.0/527 May 2018

Renee

pls issue an OR. Coordinate with the hotel, the room i have with you wasn't the one I was given.

2.0/529 Jan 2023

erwin

on arrival it seemd that they lost our booking!! it took 20 minutes to place us. the room was dirty!

2.0/51 Sep 2019

Luis Diego

Hotel has fotos locación and swiiming pool. Room was old, no windows bathroom Made noice al night, and restaurant was EXASPERATINGLY SLOW. Lobby staff AND shuutle drivers we're really nice. I hope they can Fox their touristic lack of knoledge.

2.0/520 Feb 2019

Verified traveler

The air-condition is good but the room itself is dirty. There is a lot of dust esp the cabinets, not worth it for the price we made.

2.0/510 Feb 2019

Nel • Couple Trip

They offer shuttle service for free going back to the airport.

2.0/59 Dec 2018

Verified traveler

I can only say the staff was nice. The bed slides all over the floor, the pillows are not comfortable. It sounds like a construction site during the day so impossible to sleep and the internet was horrible and didn't work a lot of the time. Also the TV was very small and old and the breakfast is only free if you get a breakfast that is 150 pesos or less. You will pay the difference for anything else. Also was only one in restaurant for breakfast and it took them 30 minutes to make some eggs. I would never go back to this place.

1.0/520 Mar 2022

Verified traveler

This old hotel is in a very run down condition. Our shower, telephone and toilet did not operate at different times during our one night stay. Its age means it is high maintenance but staff are few. I have a feeling that Covid-19 was the nail in the coffin. We found a dead squashed cockroach in one of the blankets and the pond area, where you could chose a fish to be cooked in the restaurant was polluted and fishless. I feel sorry for the staff having to constantly field people's complaints. Unless the management get a grip and inject serious money into the establishment, I doubt whether this once fine hotel will still be open this time next year - very sad.

Popular Facilities

Swimming Pool

WiFi

Parking

24-hour Front Desk

Sports, Spa, & Recreations

Garden

Children's Pool

Public Facilities

Accessible Parking

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

Newspaper Stand

Concierge Services

24-hour Front Desk

Food & Drinks

Private Dining Service

Business Facilities

Business Center

Conference Center

Ballroom

Accesibility

Wheelchair Accessible

Info

No Elevators

Transportation

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

See maps

Mateo Road, Lagao, General Santos, PH

Nearby Destinations

KCC Mall of Gensan

Shopping areas

281m

General Santos

Airports

5.6km

St. Paul Novitiate Park

Nature & parks

504m

General Santos City Museum

Places of worship

1.5km

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Check-in Procedure

Check-in2:00 PM-anytime

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

Front desk staff will greet guests on arrival.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 7:00 AM to 7:00 PM.
A car is not required for transportation to and from this property.

About Family Country Hotel & Convention Center

Family Country Hotel & Convention Center Location
When you stay at Family Country Hotel & Convention Center in General Santos, you'll be connected to the convention center, within a 10-minute walk of KCC Mall of Gensan and St. Paul Novitiate Park. This hotel is 0.7 mi (1.1 km) from Robinsons Place Gensan and 1.2 mi (1.9 km) from Notre Dame of Dadiangas University.

Family Country Hotel & Convention Center Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Family Country Hotel & Convention Center Rooms
Make yourself at home in one of the 83 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and in-room massages.

Restaurant and Cafe
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cafe Leticia, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.