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Bedroom 1, Family Country Hotel & Convention Center, General Santos City
Exterior & Views 2, Family Country Hotel & Convention Center, General Santos City
Public Area 3, Family Country Hotel & Convention Center, General Santos City
Bedroom 4, Family Country Hotel & Convention Center, General Santos City
Food & Drinks 5, Family Country Hotel & Convention Center, General Santos City
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Hotel

Family Country Hotel & Convention Center

3.4/5

(21 reviews)
Lagao, General Santos City

All rooms are fully booked. Change the date or other details.

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The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 504 m to St. Paul Novitiate Park
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with sport, spa, and recreation.
Near shopping centers
Near shopping centersOnly 281 m to KCC Mall of Gensan
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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3.4/5

OkayFrom 21 reviews
5.0/57 Dec 2024
Luigi • Couple Trip
Top hotel in makati
5.0/56 Dec 2024
Luigi
Restaurant closed in this moment. The level of hotel is for just 2-3 days
5.0/514 Dec 2023
Richard
Joann, the woman at the front desk, was outstanding. She was very professional and made the check-in super quick and easy. Everyone at the hotel was extremely friendly. The security guards, housekeeping, and the restaurant employees provided for a great experience. The hotel is within walking distance to the mall with many places to eat and shop. The room was really clean and comfortable.
5.0/510 Oct 2023
Richard
The front desk and restaurant staff were amazing. It is really nice to go to breakfast in the morning and be greeted with such a welcomeness. The property is duper quiet and safe, the pool is really big and clean, and you can walk to the mall. I truly enjoyed staying here and will make this property my choice when returning to Gensan.
5.0/59 Jan 2020
Verified traveler
Very friendly staff, convenient location, very helpful with airport pick up and drop off, very clean, breakfast was great, and the price was just right. We enjoyed our stay and will visit again.
5.0/525 Dec 2019
Allan Sandor
Det var et godt ophold og alle var hjælpsomme og venlige på Hotellet. Det er et Hotel jeg godt vil anbefale og vil selv komme der igen.
4.0/526 Jan 2024
Sean
Employees were kind, friendly and professional.
4.0/53 Oct 2019
omar
The service of the staff is excellent. If you could just like renovate the place it will be very nice and more comfortable.
4.0/530 Jun 2019
Benthly
Generally, I like the place. The accommodation was affordable, quiet with free wifi provided and walking distance from shopping centers (esp the mall). The staff were friendly and helpful. Just one slight shortfall; I was a bit scared of the mosquitoes in the room, a good number of them. I suggest schedule should be made for hotel staff to have the rooms sprayed with anti-mosquito chemicals once a week.However, in general, the place is decent and I would not hesitate to book this hotel the next time I come to Gensan.
4.0/524 May 2019
Allan
Budget wise, suitable for group or family.
4.0/520 May 2019
Ian paul
its close to the malls.the water in the bathrooms needs fixing, it only drips out, do the cleaners ever check these things?
4.0/53 Apr 2019
David
Staff friendly and helpful, massive pool, walking distance to Malls. Free airport transfers Freshly cooked breakfast Although the hotel does need renovation
3.0/51 May 2019
Verified traveler • Couple Trip
Don’t expect too much , the place is just like a hotel out from the city. Aircon too noisy, you need earplugs. You get your money’s worth . I didn’t even bother to check what they have for breakfast . I have my breakfast out from the hotel and check out early. Over all the hotel is what you paid for. , don’t expect too much.
3.0/510 Feb 2019
Terry
The staff was great...the cafe food was good..the lobby is beautiful...now for the other parts, the room was very run down..bathroom is very poor condition....the toilet had no seat and there were worms in the toilet..you flush them and overnight they were back...also no hot water and no shaving mirror. I was there 2 nights and only got 1 towel..
2.0/529 Jan 2023
erwin
on arrival it seemd that they lost our booking!! it took 20 minutes to place us. the room was dirty!
2.0/51 Sep 2019
Luis Diego
Hotel has fotos locación and swiiming pool. Room was old, no windows bathroom Made noice al night, and restaurant was EXASPERATINGLY SLOW. Lobby staff AND shuutle drivers we're really nice. I hope they can Fox their touristic lack of knoledge.
2.0/520 Feb 2019
Verified traveler
The air-condition is good but the room itself is dirty. There is a lot of dust esp the cabinets, not worth it for the price we made.
1.0/518 Dec 2024
Violeta • Family Trip
Property refused to refund what I paid for. My family went and found out that theres no electricity. Why posting room available and the service is not available to offer? Why refusing to refund ? Im very disappointed!
1.0/521 Oct 2024
Stella Maris • Couple Trip
It’s a dumpster
1.0/520 Mar 2022
Verified traveler
This old hotel is in a very run down condition. Our shower, telephone and toilet did not operate at different times during our one night stay. Its age means it is high maintenance but staff are few. I have a feeling that Covid-19 was the nail in the coffin. We found a dead squashed cockroach in one of the blankets and the pond area, where you could chose a fish to be cooked in the restaurant was polluted and fishless. I feel sorry for the staff having to constantly field people's complaints. Unless the management get a grip and inject serious money into the establishment, I doubt whether this once fine hotel will still be open this time next year - very sad.

Location

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maps
Mateo Road, Lagao, General Santos, PH
Shopping areas

KCC Mall of Gensan

Shopping areas

281m

Airports

General Santos

Airports

5.6km

Nature & parks

St. Paul Novitiate Park

Nature & parks

504m

Places of worship

General Santos City Museum

Places of worship

1.5km

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Check-in Procedure
Check-in2:00 PM-anytime
Check-out12:00 PM

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 8:00 AM to 7:00 PM.
  • A car is not required for transportation to and from this property.

About Family Country Hotel & Convention Center

Family Country Hotel & Convention Center Location
When you stay at Family Country Hotel & Convention Center in General Santos, you'll be connected to the convention center, within a 10-minute walk of KCC Mall of Gensan and St. Paul Novitiate Park. This hotel is 0.7 mi (1.1 km) from Robinsons Place Gensan and 1.2 mi (1.9 km) from Notre Dame of Dadiangas University.

Family Country Hotel & Convention Center Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Family Country Hotel & Convention Center Rooms
Make yourself at home in one of the 83 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and in-room massages.

Restaurant and Cafe
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cafe Leticia, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Frequently Asked Questions

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Does Family Country Hotel & Convention Center have a swimming pool?