Hotel>Thừa Thiên - Huế>Huế>Phú Hội>Hue Serene Palace Hotel

Public Area 1, Hue Serene Palace Hotel, Huế

Exterior & Views 2, Hue Serene Palace Hotel, Huế

Exterior & Views 5, Hue Serene Palace Hotel, Huế

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General Info

Reviews

Location

Accommodation Policy

About

Hotel

Hue Serene Palace Hotel

Q: What is the address of Hue Serene Palace Hotel?

Hue Serene Palace Hotel is located at 21 Lane 42 Nguyen Cong Tru Street, Hue, Thua Thien-Hue, VN

Q: What are the standard check-in & check-out times of Hue Serene Palace Hotel?

The standard check-in time at Hue Serene Palace Hotel is starting from 2:00 PM-anytime and the latest check-out time is at 12:00 pm

Q: What are the facilities available in Hue Serene Palace Hotel?

Facilities available in the hotel are (some may require extra charges): WiFi, Airport Transfer, 24-hour Front Desk, Elevator

4.7/5

(100 reviews)

Phú Hội, Huế

Start from

USD 33

/room/night

The Fun Awaits

Near shopping centersOnly 1.1 km to Dong Ba Market

Reviews

See all

4.7/5

FantasticFrom 100 reviews

5.0/52 Oct 2024

FEI

I had a truly wonderful stay at this hotel. The service, especially the professionalism, dedication, and attentiveness of the staff, is truly five-star level. Every time I return to this hotel, it feels like coming home. The breakfast, while simple in its British style, is a delightful fusion of Western cuisine and local Vietnamese flavors. I was extremely satisfied with the combination. I highly recommend this hotel and look forward to staying here again.

5.0/517 Aug 2024

Yesenia

El hotel está muy bien ubicado , a unos 15 minutos caminando del Río perfume y a 9 minutos de la zona de cafés a y restaurantes . Me encantó la hospitalidad con la que me recibieron, la habitación estuvo implacable , muy espaciosa y conforfortable. Solo estuve una noche pero sin duda repetiría mi estancia en serene hotel . Gracias a los chicos del hotel que se encargan de que los huéspedes tengamos una agradable estancia .

5.0/58 Aug 2024

Adnan

Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!

5.0/522 Jul 2024

Nicolai

Familie på fem fra Danmark på rejse i Vietnam, i Hue boede vi på dette fantastiske hotel, med perfekt beliggenhed. Selve hotellet havde høj standard, helt rent, gode og rene toiletter, og god morgenmad. Og service var (som alle steder i Vietnam) helt i top. Vi havde et familieværelse med senge til os alle. Kort efter vi var rykket ind begyndte aircondition at dryppe (meget), dette sagde jeg til receptionen, og indenfor minutter var der et helt hold i gang med at udbedre problemet. Imens blev vi serviceret med kolde drikke og snack. Super fint! Derudover var hotellets personale rigtigt behjælpelige med at organisere vores ture ud, og foreslå sights. Samt at organisere en bil til den næste by vi besøgte. Fem stjerner, vil helt klart booke her igen hvis vi en dag kommer til Hue igen!

5.0/53 Jul 2024

Ann

Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia

5.0/526 Jun 2024

Shauna

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.

5.0/518 Jun 2024

Shauna

This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!

5.0/525 May 2023

Gdhsh

5.0/56 May 2023

Yutaka • Family Trip

ツアー出発が朝食提供時間前だったのですが、当日朝我々の姿を見てフロントの人が気を利かせてくれて、フライングで準備のできたものからご提供いただけ大変ありがたかったです。このへんのおもてなし感が、このホテルの良いところだと思います。あと、他のレビューにもありますが、ホテル前の道路がもともと狭くかつ路駐があったりして、クルマを呼ぶのに気を遣います。私たちは少し歩いて太めの道路で呼ぶようにしてました。ただもちろん呼べないことはありません。またホテル前の道は夜非常に暗いのですが、治安上の不安はありませんでした。トータルで非常に満足感が高かったです。

5.0/52 Jan 2023

David • Couple Trip

Excellent stay. Super friendly staff, particularly the affable gentleman in his 30s who worked nights. Prime area of the city. Would stay again in a heartbeat. Recommended without hesitation. The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.

5.0/513 Jul 2022

quyen • Family Trip

I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.

5.0/526 Mar 2020

Mary

This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.

5.0/522 Mar 2020

Kendra • Couple Trip

This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.

5.0/514 Mar 2020

Verified traveler

The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.

5.0/513 Mar 2020

Gordon

Very helpful staff, nice room and good location. Great stay.

5.0/510 Mar 2020

Colin

This was a great base for exploring both north and south of the river. Very happy and helpful staff. No hesitation in recommending.

5.0/53 Mar 2020

Verified traveler

Superbe hôtel! Bien situé et personnel très accueillant et aidant

5.0/51 Mar 2020

Jean Marc

Très bon accueil. Très bon séjour (chambres, literie, petit déjeuner, ...)

5.0/527 Feb 2020

SHIN WEN

Room very clean and comfortable..Even bath tab also big ...nice breakfast ...we really enjoy our stay ..hope in future can come again...and is high recommend

5.0/518 Feb 2020

Kay • Trip with Friends

The staff were excellent, meeting our every need. We would certainly visit again.

Popular Facilities

WiFi

Airport Transfer

24-hour Front Desk

Elevator

Public Facilities

ATM/Banking

Elevator/Lift

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Multilingual Staff

Newspaper Stand

Concierge Services

24-hour Front Desk

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or Balcony

Transportation

Bicycle Rental

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

Free WiFi

Wired internet (Free)

Location

See maps

21 Lane 42 Nguyen Cong Tru Street, Hue, Thua Thien-Hue, VN

Nearby Destinations

Dong Ba Market

Shopping areas

1.1km

Phu Bai Airport

Airports

14.3km

Hue

Airports

14.3km

Hue Museum of Royal Fine Arts

Places of worship

1.6km

Imperial City

Other landmarks

2km

Tomb of Tu Duc

Other landmarks

5.6km

Tomb of Khai Dinh

Other landmarks

8.3km

Tomb of Minh Mang

Other landmarks

9.8km

Thuan An Beach

Nature & parks

12.1km

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Check-in Procedure

Check-in2:00 PM-anytime

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

About Hue Serene Palace Hotel

Hue Serene Palace Hotel Location
A stay at Hue Serene Palace Hotel places you in the heart of Hue, within a 15-minute walk of Hue Night Walking Street and Truong Tien Bridge. This hotel is 0.7 mi (1.1 km) from Nguyen Dinh Chieu Walking Street and 1.1 mi (1.7 km) from Royal Fine Arts Museum.

Hue Serene Palace Hotel Facility and Service
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Hue Serene Palace Hotel Rooms
Make yourself at home in one of the 30 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 1:00 PM to noon for a fee.