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What is Flight Reschedule Protection?

Need to buy a new plane ticket because your previous flight got rescheduled or canceled by the airline? No worries, t-mate! With Flight Reschedule Protection, the price difference of the new ticket (after deducted by the refund from the airline) will be reimbursed up to 80% of the previous ticket price with a maximum coverage of IDR 5 million. 

 

Flight Reschedule Protection is only available for transactions in IDR. To add this insurance to your trip, change your currency selection to IDR before transacting.

Flight Reschedule Protection Benefits

Flight Reschedule Protection only applies when any rescheduling and cancellation happens at least 4 consecutive hours before the original flight schedule. Here are the details:

 

Benefits

Domestic

(one-way & return flights)

International

(one-way & return flights)

Flight rescheduling/cancellation by the airline

Reimbursement for the additional cost of the new plane ticket after deduction from the refund amount from the airline.

Up to 80% of the original ticket price (max. coverage of IDR 5,000,000)

Up to 80% of the original ticket price (max. coverage of IDR 5,000,000)

Route termination or airport closure by the government or airport authority

Benefit compensation IDR 300,000 (lump sum)

Benefit compensation IDR 1,000,000 (lump sum)

 

To add Flight Reschedule Protection to your trip, check out how to order Flights multi-insurance on tiket.com!

Other Flights Multi-insurance Products

Protection from accidents, trip delays or cancellations, baggage loss, and more.

Full Protection

Protection from accidents, trip delays or cancellations, baggage loss, and more.

Read the details
Extra assurance for your baggage from the possibility of damage, loss, or delay.

Baggage Insurance

Extra assurance for your baggage from the possibility of damage, loss, or delay.

Read the details
Get compensation for delayed flights of more than 90 minutes!

Flight Delay Plus

Get compensation for delayed flights of more than 90 minutes!

Read the details
Protection from inconveniences during your trip, such as flight and baggage delays.

Flight Delay Basic

Protection from inconveniences during your trip, such as flight and baggage delays.

Read the details
Protection from missed connections or other disruptions on connecting flights.

Connecting Flight Protection

Protection from missed connections or other disruptions on connecting flights.

Read the details

T&C and Other Info on Flight Reschedule Protection

  1. This Travel Insurance is an insurance product from PT Asuransi Wahana Tata which is licensed and supervised by the Financial Services Authority (OJK).
     
  2. Insured means you as a tiket.com service user along with another person whose name you registered as a member of Flight Reschedule Protection when purchasing this insurance product at the same time as purchasing flight tickets at tiket.com.
     
  3. Flight Reschedule Protection can only be purchased through www.tiket.com page, m.tiket.com, and tiket.com application (iOS & Android).
     
  4. Flight Reschedule Protection is only applicable for a trip with an airplane with One Way Trip or Round Trip for either domestic route or international route.
     
  5. For Round Trip, this Insurance covers from the origin place of departure (Indonesia) to the destination place and return to the origin place of departure in 1 (one) booking code.
     
  6. This Insurance does not apply if only taking 1 (one) route from abroad to Indonesia or Round Trip commencing with departure from abroad.
     
  7. Flight Reschedule Protection is applicable for Indonesia Citizens (WNI) and Foreign Citizens (WNA) with the age of at least 2 (two) years old and/or at the most of 75 (seventy-five) years old at the time of departure date.
     
  8. For children under the age 18 (eighteen) years old, they must be accompanied by family or guardian who has the authority while traveling.
     
  9. The insurance premium is non-refundable.
     
  10. tiket.com does not manage the premium and only acts as an intermediary between the User and Cermati Protect and PT Asuransi Wahana Tata through website or mobile apps.
     
  11. tiket.com does not have any obligation and/or responsibility to anything related to the purchase of an insurance product by the User.
     
  12. tiket.com has the right, without prior notice, to take actions upon fraudulent action by the Users.
     
  13. By having this Travel Insurance product, Users will get insurance benefits that can be found under Table of Benefits.
     
  14. User/Insured will receive Insurance policy via email.
     
  15. Claim can be submitted through Claim Portal through this link http://www.cermati.com/pusatklaim/flightrechedule/flight/.
     
  16. Claim submission can be filed within 30 (thirty) calendar days upon receiving notification from airline regarding to flight rescheduling/cancellation along with the supporting documents or evidence to expedite the verification process. Any costs incurred in obtaining such documents or evidence are under the Users’ responsibility.
     
  17. By purchasing this Travel Insurance, the Users agree to the terms and conditions established by PT Asuransi Wahana Tata, including but not limited to PT Asuransi Wahana Tata decisions.
     
  18. Users are strongly advised to carefully read the entire explanations regarding the insurance coverage and exclusions contained under the PT Asuransi Wahana Tata Policy.
     
  19. By purchasing this Travel Insurance, users/Insured allows PT Asuransi Wahana Tata to use and/or provides insured information that’s available, obtained, or stored by PT Asuransi Wahana Tata (as stated in the policy submission, e-policy, or other document related to the coverage) in term of policy issuance process, e-policy delivery process, claim process, as well as claim payment for this product coverage. Users/Insured also understand that the User/Insured has the right to make corrections or addition to the information of the insured by contacting PT Asuransi Wahana Tata.
     
  20. User/Insured authorizes PT Asuransi Wahana Tata to use and/or provide information to other parties such as reinsurance (in terms of risk assessment) and/or regulations and/or institutions that have a cooperative relationship with PT Asuransi Wahana Tata (if any) in association with policy coverage. The data provided limited to the data for this product issuance and is only for the purpose of insurance coverage.