What is tiket FLEXI?

Enjoy a flight to your favorite destination and reschedule anytime you want! tiket FLEXI gives maximum flexibility for your flight ticket bookings without any hassle.

 

tiket FLEXI for Flights is a new feature from tiket.com which allows you to reschedule your flight schedule without any penalty fees. You’ll be able to decide when you want to fly to any destination that you want!

 

To find the tiket FLEXI feature, update your tiket.com app to the latest version on your smartphone!

How to Find tiket FLEXI Flight in the App

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

1. Open tiket.com app and choose the Flights icon on the homepage.

Input your destination, tick on the tiket FLEXI menu and click "Search Flights" to find the flight that you're looking for.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

2. Next, you will be redirected to the list of flights with tiket FLEXI option.

Choose on the flight that you want to continue the booking process. tiket FLEXI label will show on the right corner on each available flight.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

3. Choose flight schedule you want.

After the flight is chosen, you will be able to see the full facilities offered by the airline on the flight details. Click "Select Flight" to proceed your booking.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

4. Double check the order details

Continue the booking process by filling in the booking details. Make sure that all passengers' information and flight details are correct. Click "Continue to Payment" to finalize the booking.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

5. Read the information about rescheduling with tiket FLEXI.

You will be able to see reschedule information with tiket FLEXI on the "Policy" section. There are several reschedule options available, so you can choose your flexible flight dates easily. Read all policies carefully before making payment for your flight booking.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

6. Read the information about refund with tiket FLEXI.

On the same page, you can also see refund information with tiket FLEXI in details, with different refund options based on each airline policy. Make sure to read the terms and conditions for cancellation/refund before finalizing your flight booking.

How to Find tiket FLEXI on the Desktop

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

1. Open tiket.com website and choose the Flights icon on the homepage.

Input your destination, tick on the tiket FLEXI menu and click "Search Flights" to find the flight that you're looking for.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

2. Next, you will be redirected to the list of flights with tiket FLEXI option.

Choose on the flight that you want to continue the booking process. tiket FLEXI label will show on the right corner on each available flight.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

3. Choose flight schedule you want.

After the flight is chosen, you will be able to see the full facilities offered by the airline on the flight details. Click "Select Flight" to proceed your booking

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

4. Double check the order details

Continue the booking process by filling in the booking details. Make sure that all passengers' information and flight details are correct. Click "Continue to Payment" to finalize the booking.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

5. Read the information about rescheduling with tiket FLEXI.

You will be able to see reschedule information with tiket FLEXI on the "Policy" section. There are several reschedule options available, so you can choose your flexible flight dates easily. Read all policies carefully before making payment for your flight booking.

Book Tickets Now Even More Flexible with tiket FLEXI | tiket.com

6. Read the information about refund with tiket FLEXI.

On the same page, you can also see refund information with tiket FLEXI in details, with different refund options based on each airline policy. Make sure to read the terms and conditions for cancellation/refund before finalizing your flight booking.

Terms and Conditions

Frequently Asked Questions

These tiket FLEXI terms and conditions (hereinafter referred to as "Terms and Conditions") govern and bind PT Global Tiket Network (hereinafter referred to as "tiket.com") and Customers.

 

  1. tiket FLEXI is a program that gives Customers maximum flexibility to reschedule their flight schedules subject to the applicable terms and conditions, either determined by tiket.com or by each airline.

  2. tiket FLEXI are only valid for all flights categorized as tiket FLEXI by the airline.

  3. Customers can make reschedule at no additional cost for all flights that are categorized as tiket FLEXI subject to the terms and conditions imposed by each airline and tiket.com.

  4. The process of submitting a reschedule from the customer to tiket.com can only be done no later than 6 hours before the departure time and subject to the terms and conditions of each airline.

  5. Reschedule will not incur any additional fees if: (i) the airline on the original schedule is the same as the airline used on the new schedule, (ii) the previous booking class is the same as the new booking class, (iii) the previous destination is the same as the new booking destination, and (iv) subject to the terms and conditions as determined by each airline.

  6. The limit on the number of requests for rescheduling is subject to the terms and conditions of each airline.

  7. Subject to each airline's policies, requests for rescheduling may be subject to additional fees at any time including but not limited due to seat availability and / or rescheduling on peak season dates (Christmas, New Year, Eid, etc.).

  8. Subject to the airline's flight policy and seat availability, in the event that rescheduling can be performed, then it will refer to the mechanism as stated on the tiket.com website.

  9. By purchasing a tiket FLEXI, the Customer hereby agrees, understands and shall be subject to the applicable Terms and Conditions.

  10. Customers understand that in this transaction tiket.com only acts as a sales agent. In the event that there are claims, disputes or lawsuits arising from the implementation of this program, then it shall be resolved by the Customer and the airline partner.

  11. These Terms and Conditions can be added or adjusted if needed by referring to the development of the tiket.com application and applicable laws. Customers are encouraged to visit the tiket.com application from time to time as to be aware of such changes.

  12. tiket.com may at any time cancel Customer proposed schedule changes, if there is a situation deemed to have violated the applicable regulations and/or this Terms and Condition (for example fraud or unmatch schedules and the Customer does not want to make payments if needed) 

  13. Reschedules can only be made for tickets that have not been used (fully unused).

  14. Reschedules can only be made for tickets that are still active (not considered active if: no show, Customer already checked-in, already rescheduled, refunded).

  15. tiket Flexi are not valid for seat class upgrades.

  16. The rescheduled e-voucher will be issued within 1 hour after processing.

  17. Refund procedure will impose a penalty like a normal ticket.