Last updated: 12/06/2023
Staycation in Bandung
Event in Jakarta
Flight to Surabaya
Tour in Lombok
Train to Yogyakarta
Car Rental in Semarang
Activities in Bali
Operational Policy for Trips by Train
As of June 9, 2023, the Ministry of Transportation (Kemenhub) has officially issued a new regulation stated in Circular Letter No. 17 of 2023 regarding Health Protocols for Train Passengers during the Transitional Period of the COVID-19 Endemic. This has led to changes in several health protocol rules compared to the previous regulation. The following are the latest regulations that need to be adhered to by passengers of InterCity trains in Java and Sumatra:
- Passengers are recommended to receive the COVID-19 vaccination up to the 2nd booster or 4th dose, especially for individuals at high risk of COVID-19 transmission;
- Passengers are allowed not to wear masks when in a healthy condition and not at risk of contracting or transmitting COVID-19;
- Passengers are advised to carry a hand sanitizer and/or use soap and running water for regular handwashing;
- Passengers have to maintain distance or avoid crowds to prevent COVID-19 transmission, especially individuals who are unwell and at risk of contracting or transmitting COVID-19; and
- Passengers are recommended to continue using the SATUSEHAT application to monitor personal health.
Now that you know the regulations, you can book a train ticket or check the ticketing policy.
Important Information
PT. Railink (KAI Airport) has officially granted exemptions to the mask-wearing and vaccination recommendation requirement for passengers of Kualanamu Airport (KNO) and Yogyakarta International Airport (YIA) trains as of June 12, 2023. This policy is in accordance with Circular Letter (SE) of the Indonesian Ministry of Transportation No. 17 of 2023, which addresses the health protocols for train passengers during the transitional period of the COVID-19 pandemic.
Terms & Conditions
- Passengers traveling to airports (Soekarno-Hatta / Kualanamu / Yogyakarta) are advised to depart from the originating station at least 2 (two) hours before the scheduled flight time (for international flights, a minimum of 3 (three) hours before the scheduled flight time);
- Passengers are allowed to enter the Departure Platform 15 (fifteen) minutes before the KAI Airport Departure Schedule;
- KAI Airport tickets/e-tickets can only be used according to the information stated on the ticket (KAI Airport Schedule, Departure Date, Origin Station, and Destination Station) and serve as entry and exit passes for the Departure and Arrival Gates;
- If passengers disembark at a station that does not match the Destination Station on the KAI Airport ticket/e-ticket, they are not allowed to access the Arrival Gate and will be accompanied by an officer to enter the KAI Airport (subject to seat availability) towards the correct Destination Station stated on the KAI Airport ticket/e-ticket;
- Passengers aged above 3 (three) years old and/or with a height of 90 (ninety) cm or more are required to have a KAI Airport ticket/e-ticket;
- The maximum weight for free baggage allowance per passenger is 20 kg, with a maximum length of 150 cm and a maximum width of 60 cm;
- For further information on Terms & Conditions (T&C) and purchasing KAI Airport tickets/e-tickets, passengers can visit the Railink Indonesia website.
Information for Intercity Trains
- Starting from 26 October 2021, adult and child passengers must input their Population Identification Number in the identity card column on the train ticket reservation. Meanwhile, foreign citizens (WNA) must use the identification number on their passports.
- Passengers with children 3 years and over are required to buy tickets with a seat at the adult passenger rate (100% of the ticket price). The identity number listed is the NIK (Resident Identification Number) printed on the Family Card or the Child's Identity Card.
- Passengers can temporarily add infant tickets (children under 3 years old) at the KAI counter by filling out the form and using the NIK (Population Identification Number) as an identity. Additional tickets can be made at least 1 hour before departure.
Along with the implementation of the latest travel requirements based on the Circular Letter No. 17 of 2023 regarding Health Protocols for Train Passengers during the Transitional Period of the COVID-19 Endemic, it has officially granted exemptions to the mask-wearing and vaccination recommendation requirement for passengers with some terms and conditions.
Along with the implementation of the latest travel requirements based on the Circular Letter No. 17 of 2023 regarding Health Protocols for Train Passengers during the Transitional Period of the COVID-19 Endemic, it has officially granted exemptions to the mask-wearing and vaccination recommendation requirement for passengers with some terms and conditions.
Along with the implementation of the latest travel requirements based on the SE of the Ministry of Transportation No. 84 of 2022, which does not require showing negative screening results, the collaboration service for rapid antigen testing and RT-PCR at train stations is no longer available.
Related Pages
General Travel Policy
Read the details
Domestic Flight Policy
Read the details
International Flight Policy
Read the details
Personal Vehicle Travel Policy
Read the details