What is tiket Elite Rewards?
tiket Elite Rewards, (previously known as TIX Point), is tiket.com’s new loyalty program designed to show our appreciation of our loyal customers. We created this program to provide even more rewards and points for the activities you do most on tiket.com.
With tiket Elite Rewards, you can earn points that can be redeemed for discounts on future purchases. Besides these discounts, enjoy benefits such as free additional facilities , exclusive services, dedicated customer care, and much more!
What do I get from tiket Elite Rewards?
tiket Elite Rewards benefits
Here are the benefits you can get from each tier:
|Basic Blue||Elite Silver||Elite Gold||Elite Platinum|
|Earn tiket Points to Get Discounts|
|Special Discounts Up to 15% for Hotels|
|Additional Benefits for Hotels|
|Special Discounts Up to 10% for Flights*|
|Special Discounts Up to 10% for To Dos*|
|Early Access to Promotions*|
|Dedicated Customer Care Line|
|*Benefit available soon|
How to upgrade membership tier?
To upgrade or maintain your membership tier, you need to:
Book and use different products
Collect enough Status Points
from your transactions
(Unlike tiket Points, Status Points are only used to determine your membership tier; they can’t be redeemed for discounts)
Check out the requirements for each membership tier below:
- No minimum Status Points
- No minimum product usage
- 20,000 Status Points
- 1 product usage
- 40,000 Status Points
- 2 different product usage
- 60,000 Status Points
- 3 different product usage
tiket Points, Status Points, and product usage will become active in no more than 2 (two) days after you complete your trip.
Once you’ve met the requirements, your tier will be upgraded right away.
During this time, you can continue upgrading your tier by using more products and earning Status Points on tiket.com. If you don’t meet your current or higher tier requirements by end of the year, your tier will be downgraded.
Here’s how to check your tier progress:
Go to the tiket Elite Rewards page
See the box below your tier name
Complete each action before the assigned date
How do I make the most of tiket Elite Rewards?
With your tiket Points, you can redeem them for discounts towards your purchases. The more tiket Points you’ve got, the bigger the discount you get!
Here’s how to redeem your tiket Points for a discount:
When you are about to complete a transaction, click the USE button to pay with tiket Points on the checkout page
Confirm your account with the one-time code sent to your phone. Input this code to verify the account is yours
Once confirmed, your transaction subtotal will be deducted with your number of tiket Points
Minimum point amount to redeem is 25,000 points.
Make sure you have verified your number and are able to access it when receiving the OTP.
Not only do you receive discounts, you also get to enjoy a wide range of benefits available in all tiers of tiket Elite Rewards. Make sure you keep upgrading your tier to enjoy the best benefits offered in tiket Elite Rewards!
Here’s how to check and use the benefits available in tiket Elite Rewards:
Go to the tiket Elite Rewards page
Click/tap See tier benefit
Select a benefit to view its details, then see the How to Use It section
Important notes about points
Discover your tiket Elite Rewards now!
Frequently Asked Questions (FAQ)
What are tiket Points?
tiket Points are loyalty points from tiket Elite Rewards that are awarded to customers every time they make purchases or conduct certain activities at tiket.com. tiket Points can be redeemed for discounts on future transactions.
What are Status Points?
Status Points are points customers earn every time they make transactions at tiket.com. The number of Status Points will determine the customer’s membership tier. Unlike tiket Points, Status Points can’t be redeemed.
Can I keep my tiket Points for later use?
Yes, you can keep your tiket Points for later use. But, you need to pay attention to the expiry date, tiket Points will expire within one year after they become active, so make sure you use them before the expiration date.
Can my membership status get upgraded directly to Elite Platinum?
Yes, your membership status can directly get upgraded to any tier once you meet the requirements. However, this system also applies to our downgrading system. Your membership status can be downgraded to any tier if you don’t meet the membership requirements by the end of the year.
Because of the pandemic, I can’t go anywhere and make transactions on tiket.com. Is it going to affect my membership status?
Your membership status won’t be affected and your tier won’t be downgraded. In 2020, the review to determine the tier downgrade upgrade was not conducted due to the COVID-19 pandemic. tiket.com understands that you couldn't travel or stay overnight because your safety and health are the most important things.
Once I qualify for Elite Platinum, what’s next for me?
Congratulations, you have the highest membership tier! Next is to maintain your Elite Platinum status so you can keep enjoying the best benefits in tiket Elite Rewards. Make sure you have collected enough Status Points and made the required product booking and usage by the end of the year.
After my membership tier is upgraded and remains there until 28 December the following year, what happens next?
On the 28 December every year your Status Points and product usage are reviewed to determine your newest tier. You may be eligible for a tier upgrade, stay in your current tier, or be downgraded to a lower tier. Your Status Points and product usage are also reset to zero.
Where can I find the benefits of my membership tier?
To see what benefits you are eligible for, you can go to the benefits details page by clicking/ tapping on the ‘See tier benefit’ in your tiket Elite Rewards page.
Where can I see the history of my tiket Points usage?
To see the history of your tiket Points:
- Click/tap on See points detail.
- Click/tap on the Points History.
- Your points history will be displayed under the tab.