Introducing

tiket Elite Rewards

tiket.com’s loyalty program designed for you, our loyal customers.

What is tiket Elite Rewards?

What do I get from tiket Elite Rewards?

How to upgrade membership tier?

How do I make the most of tiket Elite Rewards?

What is tiket Elite Rewards?

tiket Elite Rewards, (previously known as tiket Points), is tiket.com’s new loyalty program designed to show our appreciation of our loyal customers. We created this program to provide even more rewards and points for the activities you do most on tiket.com.

With tiket Elite Rewards, you can earn points that can be redeemed for discounts on future purchases. Besides these discounts, enjoy benefits such as free additional facilities , exclusive services, dedicated customer care, and much more!

What do I get from tiket Elite Rewards?

tiket Elite Rewards benefits

Here’s the benefits you can get from each tier:

Basic BlueElite SilverElite GoldElite Platinum
Earn tiket Points to Get Discounts
Special Discounts Up to 15% for Hotels*
Additional Benefits for Hotels*
Special Discounts Up to 10% for Flights*
Special Discounts Up to 10% for To Dos*
Early Access to Promotions*
Dedicated Customer Care Line
*Benefit coming soon

How to upgrade membership tier?

To upgrade or maintain your membership tier, you need to:

product purchased

Purchase different products

on tiket.com

status points

Collect enough Status Points

from your transactions

(Unlike tiket Points, Status Points are only used to determine your membership tier; they can’t be redeemed for discounts)

Check out the requirements for each membership tier below!

Basic Blue

  • No minimum Status Points
  • No minimum product purchases

Elite Silver

  • 20.000 Status Points
  • 1 product purchase

Elite Gold

  • 40.000 Status Points
  • 2 different product purchases

Elite Platinum

  • 60.000 Status Points
  • 3 different product purchases

Once you have earned enough Status Points and made enough purchases, your membership status will be upgraded to a new tier and you will be eligible to stay in that tier until 28 December the following year. During this time, you can continue upgrading your tier by getting more purchases and Status Points through on tiket.com.

Here’s how to check your tier progress:

go to rewards page
1

Go to the tiket Elite Rewards page

see details
2

Click See Details to see what actions you must take to complete your tier upgrade

how to upgrade
3

Complete each action before the assigned date

How do I make the most of tiket Elite Rewards?

With your tiket Points, you can redeem them for discounts towards your purchases. The more tiket Points you’ve got, the bigger the discount you get!

Here’s how to redeem your tiket Points for a discount:

  1. When you are about to complete a transaction, click the USE button to pay with tiket Points on the checkout page

  2. Confirm your account with the one-time code sent to your phone. Input this code to verify the account is yours

  3. Once confirmed, your transaction subtotal will be deducted with your number of tiket Points

Not only do you receive discounts, you also get to enjoy a wide range of benefits available in all tiers of tiket Elite Rewards. Make sure you keep upgrading your tier to maximize the benefits offered in tiket Elite Rewards!

Here’s how to check and use the benefit available in tiket Elite Rewards:

  1. Go to the tiket Elite Rewards page

  2. Scroll down to the Tier Benefit section below your tier card

  3. Select a benefit to view its details, then see the How to Use It section

Important notes about points

tiket Points, Status Points, and product purchases will become active 1 (one) day after you complete your trip.

Discover your tiket Elite Rewards now!

Frequently Asked Questions (FAQ)

What are tiket Points?

tiket Points are loyalty points from tiket Elite Rewards that are awarded to customers every time they make purchases or conduct certain activities at tiket.com. tiket Points can be redeemed for discounts on future transactions.

What are Status Points?

Status Points are points customers earn every time they make transactions at tiket.com. The number of Status Points will determine the customer’s membership tier. Unlike tiket Points, Status Points can’t be redeemed.

Can I keep my tiket Points for later use?

Yes, you can keep your tiket Points for later use. But, you need to pay attention to the expiry date, tiket Points will expire within one year after they become active, so make sure you use them before the expiration date.

Can my membership status get upgraded directly to Elite Platinum?

Yes, your membership status can directly get upgraded to any tier once you meet the requirements. However, this system also applies to our downgrading system. Your membership status can be downgraded to any tier if you don’t meet the membership requirements by the end of the year.

Because of the pandemic, I can’t go anywhere and make transactions on tiket.com. Is it going to affect my membership status?

Your membership status won’t be affected and your tier won’t be downgraded. In 2020, the review to determine the tier downgrade upgrade was not conducted due to the COVID-19 pandemic. tiket.com understands that you couldn't travel or stay overnight because your safety and health are the most important things.

Once I qualify for Elite Platinum, what’s next for me?

Congratulations, you have the highest membership tier! Next is to maintain your Elite Platinum status so you can keep enjoying the best benefits in tiket Elite Rewards. Make sure you have collected enough Status Points and made the required product purchases by the end of the year.

After my membership tier is upgraded and remains there until 28 December the following year, what happens next?

On the 28 December every year your Status Points and product transactions are reviewed to determine your newest tier. You may be eligible for a tier upgrade, stay in your current tier, or be downgraded to a lower tier. Your Status Points and product transactions are also reset to zero.

Where can I find the benefits of my membership tier?

To see what benefits you are eligible for, you can go to the benefits details page by clicking/ tapping on the ‘See tier benefit’ in your tiket Elite Rewards page.

Where can I see the history of my tiket Points usage?

To see the history of your tiket Points:

  1. Click/tap on the arrow icon next to your tiket Points amount in your tiket Elite Rewards page.
  2. Click/tap on the History tab at the right of the list.
  3. Your points history will be displayed under the tab.

We have some basic rules and regulations regarding the tiket Elite Rewards program. Please review them at the Term of Service page.