Important notes:

-Seat number will be given at the time of ticket exchange (D-day).

-Seat number will be given based on the best available from the system (cannot be selected manually), and visitors are not allowed to make requests related to seat numbers.

-Seat number that has been given is absolute and cannot be exchanged.

- Especially for the Festival category, there will be no seats.

How to Exchange E-Voucher

Ticket exchange can be done on the D day starting at 11.00 AM at Dyandra Convention Center Surabaya.
Show the e-ticket that has been received via email or on the “My Order” page in the tiket.com application to the officer in the field to scan the QR Code. Adjust the brightness level of the phone screen before showing the QR Code.
After the QR Code has been successfully verified, the customer will get a wristband that can be used to enter the venue.
Customers MUST wear masks, bring personal hand sanitizers and comply with all health protocols during the event